There can be many factors due to which a touchpad may not work on a Windows 11 machine but the following can be categorized as the main:
Enable the Touchpad Through the Designated Keyboard Key
Many manufacturers add a shortcut key on the system’s keyboard to quickly disable the system’s touchpad. If the keyboard shortcut to disable the touchpad was accidentally pressed, then a user may fail to use the touchpad on his system. In this case, enabling the touchpad through the keyboard shortcut may solve the problem.
Enable Touchpad in the System’s Settings
If the touchpad is disabled in the system’s settings when a USB pointing device is connected to the PC, then that may result in the touchpad issue at hand. In this case, enabling the touchpad in the system’s settings may solve the problem. As the touchpad is not working, you may try the below steps (and the following solutions) by using a mouse, touchscreen (if supported), or keyboard shortcuts. Also, it will be a good idea to create a system restore point or a system’s snapshot (if you need to revert the system to this state).
Update the PC’s Windows to The Latest Build
You may encounter the touchpad driver issue at hand due to the incompatibility between Windows 11 and the touchpad driver. Here, updating the PC’s Windows 11 to the latest build may clear the incompatibility and thus solve the problem.
Enable the System’s Services Relevant to the Input Devices
If the services related to input devices are not running or stuck in the operation, then that may cause the touchpad issue at hand. Here, enabling relevant services of the system may enable the touchpad in Windows 11.
Disable or Uninstall the Conflicting Applications
If there is an application that conflicts with the touchpad driver, then that may cause the touchpad issue at hand. In this context, you may fix the touchpad on Windows 11 by disabling or uninstalling the conflicting applications on the system. Logitech G HUB is a known application to cause the touchpad issue on a Windows 11 PC. If Logitech G HUB or any other such application is present in the system, then you may uninstall it to solve the touchpad issue.
Update or Reinstall the Touchpad Driver
The issue might occur if the Touchpad driver is outdated, incompatible, or corrupt, in this scenario, updating or reinstalling the touchpad driver may solve the issue under discussion.
Update the Touchpad Driver Through the Device Manager or OEM Website
Update the Touchpad Driver Through the OEM Website
Use the Generic Windows Driver
Reinstall the OEM Touchpad Driver
Use Another Touchpad Driver in the Device Manager
Update All the System Drivers to the Latest Builds
In a Windows OS, devices share the system resources and incompatibility of one device may affect the other. The same can be the reason for the touchpad issue at hand as an incompatibility of an outdated system driver might be causing issues for the touchpad. Here, updating all the PC’s drivers to the latest build may solve the problem. If that fails, then check if updating the drivers through the OEM utility (if available) like Dell Support Assistant solves the problem.
Uninstall the Conflicting Windows Update
If the issue has started to occur after the latest Windows update, then the incompatibility of that particular update with the system might have caused the issue. Here, uninstalling the same may solve the problem.
Performa an In-Place Upgrade of System’s Windows
If none of the above has worked for you, then performing an In-Place Upgrade of the system’s Windows 11 through the Windows 11 ISP file may solve the problem. This is usually a safe process but make sure to backup the essential system data.
Check the Touchpad Operation in the System’s BIOS
If the touchpad did not work even after all the above solutions, then it will be a good idea to check the touchpad works fine in the system’s BIOS. If the touchpad did not work in the system’s BIOS and the touchpad ribbon is properly seated, then you may get your system checked for a hardware error.
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