There can be a number of reasons for you facing this issue, before jumping right into the solutions. After a keen take on the issue, we have gathered the following things to be of issue in such a problem, Take a look at possible causes for you facing this error.
Server-side issue- Since this is an issue related to downloading contents off of the Microsoft server, it is possible that the Microsoft servers are potentially not functional at the moment you’re trying to update or install the sea of thieves season 7. Bad Game Installer Cache- It is possible that the Installer you are using has a bad cache that might be affecting the smooth functioning of the installation process. Deleting the Stores cache can help us in such cases. Disabled Services- A package of services is possible for smooth end-to-end delivery of content, It is possible that either those services are disabled or are unavailable.Corrupt launcher installation- Another possible cause of you facing this issue can be the launcher’s installation file. Repairing or reinstalling the application could help us in such a case.
1. Check Server’s Availability
Before moving on to more advanced methods, we will check if the Microsoft Xbox live servers are available. This will help us identify if the issue we are facing is from the user’s side or from the server’s side. Follow these straightforward steps: If the search shows a negative outcome i.e the servers are out of service. There is practically not a lot we can do besides waiting till the servers are online. Check back in on Downdetector in a few hours.
2. Adjust Date and Time
Microsoft-related processes send data packets linked with time and date on them. A mismatch of date and time might cause confusion between the server and the client causing such issues to take place. Follow these steps to configure your computers time and date correctly: Once done, Try installing or updating the Sea of thieves. If the issue presumes, continue to the next step.
3. Login with the same account as the Microsoft store
Reportedly, a mismatch in logged-in accounts on the Xbox game app and the Microsoft store causes such problems. Users have reported logging in with the same account on both platforms to fix the problem. Follow these steps: Once you are sure that you have logged into both platforms with the same accounts. Try Installing or updating the sea of thieves.
4. Delete Microsoft Store Cache
It is possible that the cache of the Microsoft store on your computer is corrupt. The cache is temporary storage and it is advised to clear the cache every once in a while. Follow these steps to clear/Delete the Microsoft store cache. Follow these straightforward steps:
4.1 Manually Delete the cache folder
The cache of the Microsoft store is stored inside of your Local Disk C, Follow these steps to manually delete the cache folder:
4.2 Using WsReset
WsReset is an official Microsoft-provided utility tool to delete the Microsoft store cache. It bypasses restrictions placed by the Microsoft store and deletes the cache. Follow these steps to use the Wsreset command: After your computer has safely rebooted, try installing or updating the sea of thieves.
5. Restart Services
A number of services work together to provide smooth end-to-end delivery of content to users. It is possible that one or all of these are not working efficiently, we’ll start by restarting these services. Follow these steps:
6. Reinstall Gaming services
It is possible that services responsible for downloading content off of the servers are corrupt. Reinstalling will help us resolve this issue. Follow these steps to reinstall essential Xbox services.
7. Repair and Reset the Xbox app and the Microsoft store
Over time applications and games develop bugs internally and they might make the application not function properly. It is possible that the Xbox app on your computer is non-functional due to corrupt files. We’ll be using windows’ built-in feature to repair and reset the Xbox application and the Microsoft Store.
7.1 Repair and reset the Xbox App
Follow these steps to repair and reset the Xbox application
7.2 Repair and reset the Microsoft store
Follow these steps to repair and reset the Microsoft store:
8. Uninstall and reinstall the Xbox Game app
If repairing and resetting the application did not work, it is advised to uninstall and reinstall the application in such cases. Follow these steps:
9. Update Windows
It is possible that the current windows version you are running is either outdated or full of bugs. Follow these steps to update your computer to the latest windows build. Once installed and updated, Reboot your computer.
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