Below, we take a look at the troubleshooting methods that can help you identify the root cause of the issue and fix the problem in no time.
1. Before You Troubleshoot
Before you move to the troubleshooting methods, make sure that you have enough space on your HDD, especially if you are trying to download files from OneDrive on your device. Here is how you can make sure of this:
2. Reset OneDrive
In most cases, it is the corrupt cache files of OneDrive that prevent the users from accessing these files. The best way to resolve the issue is by resetting OneDrive to its default values. This will reset the network certificate as well as the settings of the OneDrive application. Here is how you can proceed with a reset:
3. Map a SharePoint Document Library as a Network Drive
The above solution should work for the file you were trying to access, but if the error still appears for another file, mapping a SharePoint Document Library as a Network Drive might be a solution you can try. This is a built-in feature in OneDrive that works by creating a network hub to improve accessibility, thus fixing the problem at hand. Here is how you can proceed with it:
4. Reinstall OneDrive
You can also try reinstalling the OneDrive application to resolve the issue within the program. You can try this last resort if none of the other troubleshooting methods work. Here is how to proceed:
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